Find where you belong!
Are you passionate about technology governance, service resilience and bringing clarity to complex IT environments? Do you enjoy building frameworks, improving documentation and ensuring technology services are secure, well-managed and fit for purpose? If yes, our IT Service Continuity Manager position might be the right next move for you.
Your Purpose
At Travelodge, our mission is to be the UK’s favourite hotel for value. As our IT Service Continuity Manager, you will help ensure our technology services are well-governed, documented and resilient by building frameworks, mapping dependencies and leading Disaster Recovery and Business Continuity planning.
Working with IT Operations, Security, Risk and business stakeholders, you will embed good governance, security by design and AI oversight, while supporting application lifecycle management, audits and service improvements to keep our technology secure, reliable and fit for purpose.
Your Strengths
You will be an organised, proactive professional with experience in IT governance, documentation and service resilience. You will have a strong understanding of Disaster Recovery, Business Continuity, risk management and ITIL-aligned processes, with the ability to turn complex technical information into clear, practical documentation.
In addition, you will be confident in building frameworks, supporting audits, managing risks and working with stakeholders across IT and the wider business. You will be comfortable establishing new ways of working and driving continuous improvement, with an understanding of application lifecycle management, supplier governance and AI oversight.
Your Perks
- Competitive Salary and Annualised Bonus
- Contributory pension scheme
- Hybrid working - a minimum of 60% of your time should be spent in the office and or visiting suppliers
- 50% personal discount for hotel bookings and great friends and family discounts too!
- 25 days holiday + bank holidays, increasing with length of service
Why Travelodge?
At Travelodge, we’re more than just a Hotel brand; we’re a community where you can truly be yourself and belong. Through our “Better Me” initiative, we prioritise your total wellbeing—emotional, physical, financial, and professional—while actively celebrating the diversity that makes our teams stronger. If you’re a results-driven individual who pays attention to the little things and genuinely cares about people, you’ll fit right in.